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How can we help you?

Do you need help with our products or services? We are ready to help you. On our support page, you can get help with most things 24/7, and if you have access to our portal and app, you can view your transactions, payments, invoices and more.

Online support

Baltics

Mon09:00-17:00
Tue09:00-17:00
Wed09:00-17:00
Thu09:00-17:00
Fri09:00-17:00
Satclosed
Sunclosed
Mon09:00-17:00
Tue09:00-17:00
Wed09:00-17:00
Thu09:00-17:00
Fri09:00-17:00
Satclosed
Sunclosed
Mon09:00-17:00
Tue09:00-17:00
Wed09:00-17:00
Thu09:00-17:00
Fri09:00-17:00
Satclosed
Sunclosed

Denmark

Support for merchants

Monday-Friday: 09.00-15.00

+45 4489 2480

Outside these hours, please use our chat support.

Terminal support

All days: 09:00–15:00 and 17:00–08:00

+45 8877 7002

Between 08:00–09:00 and 15:00–17:00, please use our chat support.

Support for Easy & Netaxept

Monday-Friday: 08.00-15.00

+45 7020 3077

You can also send us an email on Ecom-dk@nets-eu

Finland

Mon08:00-17:00
Tue08:00-17:00
Wed08:00-17:00
Thu08:00-17:00
Fri08:00-17:00
Satclosed
Sunclosed

Terminal support

Open - Open 24/7

Online payment module

Mon09:00-17:00
Tue09:00-17:00
Wed09:00-17:00
Thu09:00-17:00
Fri09:00-17:00
Satclosed
Sunclosed

Norway

Mon08:00-17:00
Tue08:00-17:00
Wed08:00-17:00
Thu08:00-17:00
Fri08:00-17:00
Satclosed
Sunclosed

Terminal Support

Open - Open 24/7

Online payment module

Mon08:00-16:00
Tue08:00-16:00
Wed08:00-16:00
Thu08:00-16:00
Fri08:00-16:00
Satclosed
Sunclosed

Sweden

Mon08:00-17:00
Tue08:00-17:00
Wed08:00-17:00
Thu08:00-17:00
Fri08:00-17:00
Satclosed
Sunclosed

Terminal support

Open - Open 24/7

Online payment module

Mon08:00-16:00
Tue08:00-16:00
Wed08:00-16:00
Thu08:00-16:00
Fri08:00-16:00
Satclosed
Sunclosed

Help us improve

At Nets we continuously strive to provide the best service possible to give our customers a good experience. If we somehow don't meet your expectations and you wish to file a complaint, please fill in this form and we'll take care of your inquiry as soon as possible.