How can we help you?
Do you need help with our products or services? We are ready to help you. On our support page, you can get help with most things 24/7, and if you have access to our portal and app, you can view your transactions, payments, invoices and more.
Baltics
Estonia
Lithuania
Latvia
Denmark
Support for merchants
Mon-Fri: 9-15
Mon–Fri, 08–09 and 15–16:30, our general customer service team is also available via chat.
You can also get help on our support site through our chatbot — available 24/7.
Terminal support
Mon-Fri: 09–15 and 17–08 Sat–Sun: 24/7
Our terminal support team is available via chat Mon-Fri, 08–17.
You can also get help with your terminal on our support site through our chatbot — available 24/7.
Support for Easy & Netaxept
Finland
Support
Terminal support
Online payment module
Norway
Support
Terminal Support
Online payment module
Sweden
Support
Terminal support
Online payment module
Help us improve
At Nets we continuously strive to provide the best service possible to give our customers a good experience. If we somehow don't meet your expectations and you wish to file a complaint, please fill in this form and we'll take care of your inquiry as soon as possible.